Strategic Account Manager - AI/SCRM solutions
Join the Future of Supply Chain Intelligence — Powered by Agentic AI
At
Resilinc
, we’re not just solving supply chain problems — we’re pioneering the intelligent, autonomous systems that will define its future. Our cutting-edge
Agentic AI
enables global enterprises to
predict disruptions, assess impact instantly, and take real-time action
— before operations are even touched. Recognized as a
Leader in the 2025 Gartner® Magic Quadrant™ for Supply Chain Risk Management
, we are trusted by marquee clients across
life sciences, aerospace, high tech, and automotive
to protect what matters most — from factory floors to patient care.
But the real power behind Resilinc? Our people. We’re a fully remote, mission-led team making sure life-saving products and critical goods get where they’re needed, fast.
We offer the chance to do meaningful work in a collaborative, empowering culture—where you can be an agent of change.
Join us to tackle critical global challenges through high-impact work that matters.
Resilinc | Innovation with Purpose. Intelligence with Impact.
The
Strategic Account Manager
will lead growth, renewal, and expansion efforts across a portfolio of ~25 high-value enterprise customers. In this highly collaborative and strategic role, you’ll own key relationships, drive adoption and outcomes, and act as the central point of accountability for customer health, revenue performance, and long-term success.
Success in this role means you are deeply attuned to customer health, have a sharp eye on expansion opportunities—especially as they relate to Agentic AI, and consistently deliver measurable business impact through close alignment with Services, Support, and Customer Success teams.
What You Will Do
What's in it for you?
At Resilinc, we’re fully remote, with plenty of opportunities to connect in person. We
provide a culture where ownership, purpose, technical growth and a voice in shaping impactful technology are at our core.
Oh, and the perks? Full-stack benefits for health, wealth and wellbeing to keep you thriving. Hit up your talent acquisition contact for a location-specific FAQ.
Curious to know more about us? Dive in at
www.resilinc.ai
If you are a person with a disability needing assistance with the application process please contact [email protected].
